Quality Policy

In order to develop, manufacture and market our products to domestic and foreign clients, we aim to achieve the highest level of customer satisfaction through:

•   Consistently obtaining or exceeding customer requirement.
•   Ensuring timely deliveries.
•   Concentrating the majority of our resources on designing and
     building quality into our products and services.
•   Continuously improving process control in all areas of our business.
•   Encouraging our suppliers to enhance quality input.
•   Appointing, retaining and developing motivated quality performers.
•   Strict compliance to the legal and regulatory requirements applicable    
     to our products.

Our Key to Quality Control - Incremental Improvement

We actively and consciously conduct detailed analysis of all the variables of our product. From the raw materials which come from approved and reputable suppliers to the product reaching the customer, our in-house quality management system ensures that the customer requirements are met via quality production and delivery of reliable and safe products.

Our facility is visited and approved, from time to time, by our global customers. Their recognition and confidence in our competency and capabilities has become a major factor in stimulating the interest of our employees to engage in top quality workmanship.

T2 - Total Quality Management

Level of Customer Satisfaction is our Measure of Quality

Our quality policy is driven by only one objective-Total Customer Satisfaction. We implement a quality management system which is ISO/TS 16949:2002 certified. All distinctive features which can affect the performance of the product during operation are discussed threadbare with the customer during the development stage. To ensure the accuracy of the tools being used during the machining process, an extensive and meticulous system of inspection gauges and fixtures is used. Further, frequent checks on the CMM (Coordinate Measuring Machine) are used. To minimize rejections during the forging operations, the exercise of SPC is implemented.